HOMESupportCustomer Service

Customer Service

Register your product(s) and get extra benefits
1. 6 Months Free warranty extension: 
This is in addition to our normal 12 month warranty giving you 18 full months of protection for your Ancel products!
2. Priority Customer Support: 
With your product details in our database, it will take less time for us to process your request allowing out support staff to serve you in a timelier, efficient manner!
3. Get free and exclusively discounted samples:
 Become an Ancel reviewer and become eligible to evaluate our latest products in return for your valued, honest feedback of the product. (for details of Ancel Reviewer Program please click here)
RMA instructions / Authorized Returns:
Most returns must be authorized by contacting the seller in order to obtain an official Return Merchandise Authorization (RMA). Authorization does not guarantee credit or exchange. We will issue an exchange or credit upon receipt of the return package.
All returned products must be in resalable condition, including, but not limited to; all components, manuals, registration cards, and original undamaged packaging.
For more help about returning your item, please check: